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Quality and care

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Within the framework of the World Health Organization's (WHO) definition of health as a state of complete physical, mental and social well-being, and not merely the absence of disease or infirmity, reproductive health, or sexual health/hygiene, addresses the reproductive processes, functions and system at all stages of life (WHO, 2008).

Reproductive health implies that people are able to have a responsible, satisfying and safer sex life and that they have the capability to reproduce and the freedom to decide if, when and how often to do so. One interpretation of this implies that men and women ought to be informed of and to have access to safe, effective, affordable and acceptable methods of birth control; also access to appropriate health care services of sexual, reproductive medicine and implementation of health education programs to stress the importance of women to go safely through pregnancy and childbirth could provide couples with the best chance of having a healthy infant.

Marie Stopes Bangladesh (MSB) considers this strongly. It has reputation for Excellence and Care in providing quality sexual and reproductive healthcare. According to MSB Quality Sexual + Reproductive Health Care is:

  1. Comprehensive
  2. Integrated
  3. Accessible
  4. Patient-Centered
  5. Unbiased
  6. Confidential

Marie Stopes services whether delivered from the referral clinics or from one of the many outreach based sites, “Quality of Care” is a concern and responsibility of every team member. MSCS implements a quality of care system in all its clinics and outreach activities which ensure that all services meet internationally established clinical standards and all client preferences are met. A dedicated quality team is being engaged in monitoring the quality in all SDPs

Main objective of MSB’s quality team is to improve the quality of Marie Stopes Bangladesh’s services quality continuously. Technical quality team visits at least once in a year at the following areas:

  • All Referral and UMCs Clinic
  • All UMC
  • VSC Roving team
  • ISO Audit 
  • IUD roving team
  • VSC 1 FC  

Apart from that need based follow-up Internal QA visit is available where necessary.

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